Download NPC Social from the App Store, open the app, and tap "Sign Up." You can register using your email address, phone number, or sign in with Apple/Google. Follow the on-screen instructions to set up your username and profile.

On the login screen, tap "Forgot Password?" Enter your email address or phone number associated with your account. We'll send you a verification code or link to reset your password. Follow the instructions to create a new password.

To delete your account, go to Settings → Account → Delete Account. You'll be asked to confirm your decision. After confirmation, your account will be deactivated with a 30-day grace period during which you can restore it. After 30 days, your data will be permanently deleted within 90 days. You can also email us at Greyson.Penn@gmail.com to request account deletion.

Go to your profile and tap "Edit Profile." You can change your username, display name, bio, and profile photo. Note that usernames must be unique and may be subject to availability. Some username changes may have a cooldown period.

NPC Social features multiple algorithmic feeds you can swipe horizontally to explore. Each feed is tailored to different moods, interests, and communities. The Friends Algorithm shows content from people you follow, while other feeds discover new creators and trending content. You can customize feed icons and themes in Settings.

Tap the "+" button at the bottom of your screen to create new content. You can record a video directly, upload from your camera roll, or take a photo. Add captions, hashtags, sounds, and effects before posting. You can also save drafts to finish later.

To start a live stream, tap the "+" button and select "Go Live." Add a title for your stream and tap "Start Live Video." You may need to meet certain follower thresholds or account age requirements to access live streaming features. During your stream, viewers can comment and send reactions in real-time.

Tap the "..." or share icon on any video, comment, or profile and select "Report." Choose the reason for your report (spam, harassment, inappropriate content, etc.). Our content moderation team reviews all reports and takes action according to our Community Guidelines.

Go to Settings → Privacy → Private Account and toggle it on. When your account is private, only approved followers can see your content. New follow requests will require your approval. Note that content shared before making your account private may still be visible to existing followers.

Go to the user's profile, tap the "..." menu, and select "Block" or "Mute." Blocking prevents the user from viewing your content, messaging you, or finding your profile. Muting hides their content from your feeds without unfollowing them. You can manage blocked and muted accounts in Settings → Privacy.

Go to Settings → Account → Download Your Data. We'll prepare a file containing your account information, content, and activity data. This may take up to 48 hours. You'll receive a notification when your data is ready to download.

No, we do not sell your personal data to third parties. We may share limited, anonymized data with service providers who help us operate the platform (hosting, analytics, etc.), but your personal information is never sold. Read our full Privacy Policy for details.

Try these troubleshooting steps: (1) Check your internet connection, (2) Force close and reopen the app, (3) Clear the app cache in Settings → Storage, (4) Update to the latest version from the App Store, (5) Restart your device. If problems persist, contact our support team.

Video upload issues are usually caused by: (1) Poor internet connection — try switching to WiFi, (2) File size too large — videos have a maximum length and file size limit, (3) Unsupported format — ensure your video is in a compatible format (MP4, MOV), (4) Storage full — free up space on your device. Check Settings → Upload Quality to adjust video quality settings.

Check the following: (1) Ensure notifications are enabled in your device's Settings → NPC Social → Notifications, (2) Check in-app notification preferences at Settings → Notifications, (3) Make sure Do Not Disturb mode is off, (4) Verify you're logged into the correct account. If notifications still don't work, try reinstalling the app.

NPC Social requires iOS 14.0 or later. The app is compatible with iPhone, iPad, and iPod touch. For the best experience, we recommend keeping your device updated to the latest iOS version. Some features like live streaming may require newer devices for optimal performance.